Anyone else having issues ordering from DJI lately?

Blake said:

Oli said:
I’m in Canada and get my DJI stuff the next day. Just got the Mavic 4 Pro like that.

Mind if I DM you?

Yeah for sure

I ordered the OA5 a few weeks ago and it didn’t ship either. I hit up support chat and they sorted it the next day. It shipped and arrived shortly after. They also gave me store credit for the hassle.

Taron said:
I ordered the OA5 a few weeks ago and it didn’t ship either. I hit up support chat and they sorted it the next day. It shipped and arrived shortly after. They also gave me store credit for the hassle.

I contacted support too and they just offered to cancel it and give me 20 credits :frowning:

@Blake
Dang, maybe hang on a bit longer and see if it moves.

If you’re in the U.S., I’d go with Amazon next time.

Drew said:
If you’re in the U.S., I’d go with Amazon next time.

That might be my only option now. I was trying to avoid paying extra but it looks like only resellers have any stock here in the U.S.

@Blake
Try eBay too maybe.

@Blake
I grabbed an Avata 1 Fly More last Christmas for $700!

I only ordered the RC 2 controller and it still got stuck at customs. DJI had me fill out a DocuSign and even tried to push it through since it was just a controller, but then called me later saying the whole brand was blocked, not just the item. Now they’re waiting to get the controller back before refunding me, so I’m out $370.

@AirborneAce
If they don’t get that controller back soon, I’d look into doing a chargeback.