Just got my Avata 2 today, and on the third flight, I hit a metal pole. Managed to flip it in turtle mode and fly it back with no issues.
I bought DJI Care right after activating the drone.
So… should I keep flying until something worse happens, or go ahead and use a claim to get it replaced?
Up to you, but if the sensors aren’t affected and you’re not getting warnings, I’d just keep flying for now and use Care Refresh later if needed.
Jael said:
Up to you, but if the sensors aren’t affected and you’re not getting warnings, I’d just keep flying for now and use Care Refresh later if needed.
Yeah, I was thinking along the same lines. Nothing major seems to be affected…
My only concern is that the broken part of the duct might flex and hit the prop if I keep flying.
Not sure if I should cut the rest of that duct off though.
@Zariah
Don’t cut it! The antenna is right there in the remaining part of the duct. I’d say keep flying until you crash again, just be careful not to hit anything important.
Vesper said:
@Zariah
Don’t cut it! The antenna is right there in the remaining part of the duct. I’d say keep flying until you crash again, just be careful not to hit anything important.
Good call! I just watched Rimzler’s duct removal video… those antennas are really close to the edges.
Thanks for the heads up.
If it’s working fine, I’d keep flying. It’s just the prop guard that’s damaged, right?
But if you eventually want to get it fixed, you can save a Care Refresh claim by getting it repaired by DJI without using the plan. I did this with my Mini 3 Pro, and it was cheaper than I thought.
DJI lists the repair and labor costs online. For my Mini 3 Pro, I had 3 motors and a rear plastic cover replaced, and it only cost me $80 plus tax.
I saved my Care Refresh for something more serious like a camera issue or water damage.
The deductible for Care Refresh is $75 anyway, so this was a win-win for me.
@Rin
That’s a good idea, I’ll look into that. Thanks!
@Rin
Actually, the Care Refresh deductible is $49, not $75. Still a difference, but just something to keep in mind.
Ouch, on the first day?
Emlyn said:
Ouch, on the first day?
Yeah, less than 12 hours after unboxing. Did something similar when I got my first Phantom 3… ended up upside down in a river within the first day!
I guess I have to crash each new drone I get just to feel comfortable flying it 
That’s why I got Care Refresh before I even spun the props on this one.
I’d use Care Refresh and get it fixed.
Why would you keep flying something that’s damaged? If you get a flat tire, you don’t keep driving, right? Get it fixed.
Wouldn’t it be off balance with the airflow or weight? I’d get it repaired.
Make the claim… why keep flying a broken drone when you have Care Refresh?
Glad I didn’t buy the Avata 2. This would have been a $20 fix with the original Avata.
