Got a small crack in the main housing, but the drone still flies fine. Is it worth sending it in for repairs, or should I just keep using it as is?
Got a small crack in the main housing, but the drone still flies fine. Is it worth sending it in for repairs, or should I just keep using it as is?
You should definitely send it in. That crack on the main housing will only spread with more vibrations.
Also, does anyone know where to get replacement rear light caps or diffusors?
Is this a Mini 4? The part in the second photo is pretty easy to replace on your own.
You can find replacement covers like this: ZWLLKJGS Side Cover Replacement Gimbal Left Right Side Caps Protective Cover Fuselage Spare Parts for DJI Mini 4 Pro. Here’s a link.
As for the first pic, I’d get a new battery just to be safe.
@Lennon
Yeah, it’s a Mini 4 Pro.
It still flies fine, and $75 for such a small scratch seems pricey. Plus, I’ve got the Fly More kit, so I have extra batteries already.
Also… I was using Activetrack, and it crashed right into a tree. Come on, DJI! Why?!
Benn said:
Also… I was using Activetrack, and it crashed right into a tree. Come on, DJI! Why?!
You still need to keep an eye on it when it’s flying. It’s on you as the pilot to stop it if it’s getting too close to anything.
Hi, sorry to hear about the accident! We recommend submitting an online repair request. Our certified technicians will inspect the device to make sure it’s all good. Here’s the link to request repairs. We’ll make sure it’s handled properly.
@Kieran
These guys are great. If they can’t fix it, they’ll probably replace it with a new one!
SkyPilot said:
@Kieran
These guys are great. If they can’t fix it, they’ll probably replace it with a new one!
Thank you for the feedback! It helps us improve our customer support. Don’t hesitate to reach out if you need further help. We’re here for you!
@Kieran
Meanwhile, I don’t feel the same! DJI, I’ve been trying to get help on my case for months now with no real support. After 80+ emails, hours of calls, and two months of waiting, you’d think things would be different.
Here’s my case number: CAS-18271683-P1Q6L5. Hoping someone sees this and gets things moving.
@AltitudeAviator
Maybe try a little less attitude, and they might be more likely to help.
Keir said:
@AltitudeAviator
Maybe try a little less attitude, and they might be more likely to help.
In progress.
@Kieran
DJI, nice to see you online. Still waiting for an update on my case. CAS-18271683-P1Q6L5. I’ve posted this in other threads too, hoping someone notices and helps me out after all the time I’ve spent trying to resolve this.
“Tis but a scratch!”
If you’ve got DJI Care Refresh, I’d go for a replacement. Nothing like a fresh drone and battery! Flying it as is will probably make it worse with vibrations and handling.
Ah, it’ll buff right out!
Best not to use that battery again, just in case.