I sent in my Mini 4 Pro because I messed up a screw on the propeller motor while trying to replace it. DJI just said, ‘No problem’ and gave me a brand-new Mini 4 Pro for free! Seriously, always get DJI Care Refresh… it’s so worth it.
This just shows how much profit they make on these drones. They probably have a ton of them lying around the warehouse, ready to go.
Still, Care Refresh is definitely worth it. Almost lost my A2 in the lake last weekend… that was a close call.
@Perry
Yeah, it’s just plastic and some copper, plus cheap labor. I bet it costs them like 20% of the retail price to make.
I’ve been telling people about this for years. I only had to use it once, but they were amazing and so fast. The whole process took 48 hours from start to finish. They returned it looking practically new after I had a pretty bad crash, and all for just $100.
I just bought a Mini 4 Pro and skipped the option to buy the protection plan. I’ve only flown it once so far… Can I still get the coverage?
Gale said:
I just bought a Mini 4 Pro and skipped the option to buy the protection plan. I’ve only flown it once so far… Can I still get the coverage?
Yeah, you can still get it. Just go to their website, enter your drone’s serial number, and you’ll be able to add the protection.
Hi, thanks for sharing your experience! We’re committed to providing even better products and services in the future. If you have any questions about DJI, feel free to reach out. We’re here to help.
Same here, I’ve had great experiences with both DJI Care Refresh and their regular repair service when out of warranty. Their prices are fair too.
This is the way to go.
Agreed. Care Refresh is awesome!
Gotta love all the support from China, right?
Definitely getting Care Refresh for my new Air 3S!
Just so you know, that kind of service isn’t exclusive to Care Refresh. They do the same for normal repairs too. Would’ve cost you around $70 if you didn’t have Care Refresh. Sometimes it’s even cheaper than a replacement under the plan
Honestly, I fly my drone with way more confidence knowing that if I crash, I’m not throwing away a thousand dollars. Makes a huge difference!