Just wanted to share some love for DJI. They replaced my drone without needing any special warranty plan. Super impressed with their support!
Thanks for your feedback! Hearing from customers helps us keep improving. We’re grateful to have you in the DJI family. If you ever need help, just reach out!
Tatum said:
Thanks for your feedback! Hearing from customers helps us keep improving. We’re grateful to have you in the DJI family. If you ever need help, just reach out!
Thank you, DJI!
Tatum said:
Thanks for your feedback! Hearing from customers helps us keep improving. We’re grateful to have you in the DJI family. If you ever need help, just reach out!
Can’t wait for my drone to arrive at Mississauga! I was worried UPS might’ve lost it… thought I’d never see it again.
Same thing happened to me! Must be a Mini 4 Pro perk.
Rowan said:
Same thing happened to me! Must be a Mini 4 Pro perk.
They replaced my Mavic 3 too—no extra warranty needed. Just awesome service.
Rowan said:
Same thing happened to me! Must be a Mini 4 Pro perk.
Let’s go!
Same story here. DJI is a really well-run company. Thanks DJI!
My job has a big contract with DJI. Their customer service is amazing for both business and personal customers.
Great publicity for them!
Same here! Crashed into a tree and it cost only $70 to replace.
Does this warranty apply if I bought mine at Costco?
Tamsin said:
Does this warranty apply if I bought mine at Costco?
Yes, seems like it’s part of DJI’s standard warranty service.
Tamsin said:
Does this warranty apply if I bought mine at Costco?
Yes, seems like it’s part of DJI’s standard warranty service.
That’s awesome! Thanks for the info!
As long as it’s not a clear pilot error, DJI is super responsible about replacements. Great after-sales support!
That’s amazing! How do you like the Mini 4 Pro? Thinking of getting one myself.
Top-notch customer service!
They replaced my drone too after I lost it at the beach. Quick and easy process… best service I’ve ever had!
Had a slightly bent arm on my Mini 4 Pro, and they replaced it with a new one. Cost me only $70 since I had the refresh plan.