My Neo+RC-N3 remote lost control a few days ago—pitched right, hit a tree, then slammed into a building. Amazingly, the drone survived intact—it’s incredibly sturdy. It happened about a quarter mile away, no obstructions, plenty of satellites, and 20m up over a riverbank I’ve flown over multiple times. I did get a wind warning earlier at a higher altitude but no issues controlling it when I lowered it to 20m.
This incident really shook my confidence. I’m wondering how common this is and if I should change my approach to flying it.
I’ve seen others mention similar problems, especially with the RC-N3 remote since the last firmware update. Is this widespread, or should I not worry about it happening again? I’d love to hear from other Neo owners (no interest in hearing from people calling it “cheap” or “barely flyable”).
This has happened to me twice with my Neo. Reviewing the flight logs, I noticed a pattern: first, a strong wind warning appears briefly, then the satellite count drops to zero, followed by a message about the gimbal reaching its endpoint. By then, the drone is already out of control.
Both times I was using the RC-N3 remote, and there was no actual wind present.
@Dallas
Sounds like the firmware might be the issue. I’ll check my logs more thoroughly when I get home. I can retrace my route in the app, but I think there’s more to analyze.
I’ve had an issue twice with file system errors on internal storage (not SD cards). DJI replaced my drone, but the same thing happened again. Formatting resolves it temporarily, but you lose all your footage.