Has anyone had a DJI Mini 4K delayed at customs? Here's what happened to me

Hey everyone, I ordered the DJI Mini 4K on Amazon on November 30. The delivery window was from December 5-10. It finally shipped on December 3 around 11 pm, but right after that, the tracking stopped and now it says it’s delayed at customs. The status has been stuck like this all day.

I’ve been waiting so long and don’t want to cancel, but I also need it before my Christmas vacation. Anyone else experienced this or have advice?

I had the same thing happen. Did you order it from “Haydon Photographic”? It’s a scam unfortunately, just report it to Amazon.

Peyton said:
I had the same thing happen. Did you order it from “Haydon Photographic”? It’s a scam unfortunately, just report it to Amazon.

Yes, the same seller. What do you think I should do?

@Tan
I ordered from the same seller and mine came through DHL. It took ten days. It was stuck in customs for a day and then delivered the next day.

Tavis said:
@Tan
I ordered from the same seller and mine came through DHL. It took ten days. It was stuck in customs for a day and then delivered the next day.

So, it was stuck in customs for one day and then it got delivered, even though it still said customs? That’s interesting.

@Tan
Actually, mine showed in customs for about five days and then updated to ‘out for delivery’.

Tavis said:
@Tan
Actually, mine showed in customs for about five days and then updated to ‘out for delivery’.

Got it, did it go past the original delivery date?

Tan said:

Tavis said:
@Tan
Actually, mine showed in customs for about five days and then updated to ‘out for delivery’.

Got it, did it go past the original delivery date?

It arrived two days earlier than expected.

@Tavis
Oh wow, thanks for the info!

@Tan
I looked at the seller reviews, and now I’m not sure if it’s a scam or not. We’ll see, I guess. Here’s the link: https://www.amazon.com/sp?ie=UTF8&seller=A823QIPAM4I05

@Tan
Amazon is a minefield for scams. If your order even arrives, it’s probably a fake item.

Jaden said:
@Tan
Amazon is a minefield for scams. If your order even arrives, it’s probably a fake item.

I think Amazon itself is fine. Maybe US Customs is the issue with drones right now?

@Tan
Not sure about DJI specifically, but Amazon can be a mess. I’ve gotten fake items before, even when it was ‘sold by Amazon.’

Peyton said:
I had the same thing happen. Did you order it from “Haydon Photographic”? It’s a scam unfortunately, just report it to Amazon.

I just ordered from them too. I was a little suspicious but haven’t had issues with Amazon before.

@Zan
Yeah, I haven’t had major issues with Amazon either, especially since I ordered directly from the DJI store on Amazon.

Peyton said:
I had the same thing happen. Did you order it from “Haydon Photographic”? It’s a scam unfortunately, just report it to Amazon.

You might want to try again? Mine came through safely from the same seller.

@Tavis
How long did it say it was delayed in customs? Mine’s been stuck at customs for a full day.

Paris said:
@Tavis
How long did it say it was delayed in customs? Mine’s been stuck at customs for a full day.

Mine was stuck in customs for several days, then it switched to ‘out for delivery’ and arrived two days early. It didn’t show as delivered until the next day.

@Tavis
Ugh, that’s tough. How many days was it delayed? I’ve got a trip next weekend and I really need it.

Paris said:
@Tavis
Ugh, that’s tough. How many days was it delayed? I’ve got a trip next weekend and I really need it.

It took about ten days from order to delivery. My friend tried to buy one later, and now they’re saying the wait is three weeks.