I received the DRO 004 as a gift, but I'm having trouble connecting it to my phone through WiFi

When I follow the included instructions to connect my phone to the drone via WiFi and open the app (360 Flight), it indicates that it’s not connected. Has anyone else experienced this issue, and if so, are there any solutions?

hi liz,the manual should specify the exact app required to control the DRO 004. Ensure you download the correct app from the app store and confirm it is compatible with your phone’s operating system.