My drone crashed on the banks of the Delaware River and has been sitting in mud exposed to water and salt for several days. I’m concerned that if I send it in for a refresh, they might clean it up, replace some electronics, and reuse whatever they can. This could potentially lead to problems down the line.
I’ve had a DJI drone short circuit and just drop from the sky before (my Air 2S), and that happened after the Care Refresh expired. I really don’t want that to occur again.
Do you think it’s okay to send it in as it is, or should I try to make it clear that it’s beyond repair and needs a complete replacement, if you catch my drift?
They’ll either send you a new one or a properly refurbished unit. If your Air 2S had a battery issue, that’s not uncommon—it can happen with any model or brand.
I used Care Refresh on my Mini 3, and I got a brand-new drone in just three days. Plus, I still have one more replacement left before my coverage expires.
