A few months back I picked up the Mini 4 Pro with the RC-N2 controller from Costco for $750. It was basically the same as the base model, but came with an extra battery and some ND filters — so a slightly better deal than the usual $750 kits you find elsewhere.
I added two years of Care Refresh right away and started flying it. Then I saw Woot was selling the full Fly More Combo with the RC-N2 for that same $750… so I went ahead and bought that too.
Right before the 90-day return window at Costco closed, I brought back my original one and got a full refund. That just left me to sort out the Care Refresh refund, which honestly felt like it could be a hassle. But nope — I found the option on DJI’s website, and within 10 minutes I had my refund processed. Then today, I even got a phone call from a real person at DJI checking in to confirm the refund went through. (It already had.)
I guess DJI didn’t get the memo that you’re supposed to treat customers like trash to turn a profit. I hope they keep doing what they’re doing — it’s rare these days.
DJI’s got like 70% of the drone market. I crashed my Mavic 3 Pro a week after buying it, used the Care Refresh, and walked out with a brand-new one — no issues. Top-tier service.
Not sure what you’re trying to say here — you got a fast refund and they even followed up. Sounds like amazing service to me? DJI’s been the best I’ve dealt with in tech support.
