Thinking of getting a Pocket 3 and DJI Care… will it work if I travel?

Product Support Forum
1

Hi all,

I’m planning to buy the DJI Osmo Pocket 3 in the UK, and I also want to add DJI Care Refresh.

I’ll be traveling around Southeast Asia soon — Vietnam, Cambodia, Thailand, Malaysia, and the Philippines.

If something happens to the Pocket 3 while I’m abroad, will DJI Care Refresh still cover it? Or would I need to send it back to the UK to use the warranty?

Thanks!

2

If you buy it in the UK, it should be covered — I think the Pocket series has international warranty.

3

Shane said:
If you buy it in the UK, it should be covered — I think the Pocket series has international warranty.

Yeah, that’s what the site says. But I’ve seen people on this forum saying they had different experiences. I know DJI drones aren’t covered worldwide, but I haven’t seen a clear answer on the Pocket 3 yet.

4

@Drew
Makes sense. I think the issue is that international warranties aren’t always reliable, especially with all the different rules in different countries. That’s why I’d suggest just treating it like it has a UK-only warranty. If mine broke while I was in Thailand, I’d probably just bring it back home and sort it from there.

5

@Shane
Yeah, that sounds fair.

Appreciate the help!